CORONA / COVID-19 POLICY
CORONA / COVID-19 POLICY
IMPORTANT: PLEASE READ OUR CORONA-POLICY BELOW
We’ve adjusted our Amsterdam boat rental operation and our conditions according to the national guidelines to prevent contamination and the spread of the Coronavirus. And of course we also follow the orders of the regional and local authorities. Please take some time to read our adjusted policy below.
Special Corona Terms and Conditions:
1,5 metres distance
CHECK YOUR GROUP SIZE & COMPOSITION
- non-compliance: high fines
- no cash payment
- extra cleaning
- free cancellation in case of Corona
1,5 metres distance
- CHECK GROUP SIZE & COMPOSITION
- non-compliance: high fines
- no cash payment
- extra cleaning
- free cancellation in case of Corona
GROUP SIZE
We expect that the current national group size policy will apply to our boats for the next few months:
* max. 2 people per boat;
* only if all people are from one household, more than 2 people are allowed (max. 6).
HIGH FINES IN CASE OF NON-COMPLIANCE
The police and the municipality have boats on the canals that enforce the Corona-rules. It is not our responsability if you don’t comply with these rules. In case of non-compliance the fine for you and each of your fellow crew members could be € 95 per person!
KEEP 1,5 METRES SOCIAL DISTANCE AT ALL TIMES
Like always, we strive to provide good personal service. Meanwhile, we have to keep a 1,5 metres social distance. We ask you to respect this and to do the same. This 1,5 metres social distance applies to anyone you meet:
– other guests you might meet at our dock;
– our crew during the proces of checking in, getting your briefing, departure and return;
– other boats when you’re on the canals.
WE DON’T ACCEPT CASH PAYMENTS
If you make an online reservation the payment is already included. Last minute reservations by phone or on the spot can only be paid for by credit, debit card or phone.
DO YOU WANT TO MAKE A NEW RESERVATION?
If you want to make a reservation for today, please call us! If you want to make a reservation for any other day, please book online. Don’t worry about losing your money due to the Corona-virus. We have a generous cancellation policy, see below.
WHAT’S THE POLICY IN CASE OF CORONA (SYMPTOMS)?
Don’t worry about losing your money in case of Corona. There are two options:
1) If you or one of your crew suffers from Corona symptoms, please be responsible and cancel you boat rental for free. You will get a credit for a rental some other time. This credit is valid for two years and may be transferred to another person;
2) If we have to cancel your rental due to Corona or Corona-related government regulations, you will receive a full refund.
HYGIENE
We thoroughly clean our boats before each rental. It is advised that you bring your own disinfectant hand gel or wipes.
CITY CENTER CANALS ARE OPEN
The canals in the city center are open. So you can make a nice city center canal tour!
DISCLAIMER
1) Our temporary Corona policy as stated above overrules any other information on our website that you might find at odds with this policy.
2) We hope for your understanding that we continue following the government policy regarding Corona and modifying our policy accordingly.
